Sushiro App Reservations: Check In When You Arrive

An app confirmation and a completed arrival check-in are different steps. Before adding Sushiro to your evening plans, decide which branch you mean and keep its booking details available on your phone.

Choose the right reception option

The official app guide distinguishes “今から行く” (going now) from “後から行く” (going later). Some branches do not support these functions; registration and login are required. Check the selected branch before planning around an app booking.

The official FAQ explains that the “going now” wait estimate starts when app reception is completed and ends when your number is called. It is not an extra wait counted from arrival. A later booking is a time band: the FAQ gives 13:00–13:15 as its example for 13:00. Branch conditions can shift the call time, so allow room in your plans.

Your arrival checklist

• Before leaving, reopen the booking and check the branch, date, time band and number. Share the meeting place with your companions; a similar branch name is not enough.
• On arrival, enter your reservation number at the entrance reception terminal. The FAQ describes this as notifying the restaurant that you have arrived. Staff may ask to see your phone.
• Keep the details available while waiting. If the terminal does not recognise the number, show staff your booking and ask for help before making another reservation.

What if you miss check-in?

The app guide warns that missing check-in can trigger automatic cancellation. Do not assume an app confirmation keeps your place indefinitely. Check the instructions on your booking and ask the branch if you are late or cannot see your status. This guide does not promise a grace period or reinstatement.

You can show staff “アプリで予約しました。チェックインできていますか？” to ask whether your app reservation has been checked in. Show the actual number so they can check the right booking.

Sources checked on 12 November 2026. Scope: app reception, time bands and arrival procedure; not a review of every branch's hours, availability or prices. For meal planning, see our sushi guide and bar-hopping tips.